Support
Help with gaisho, your account, and connected shopping assistants.
Email Support@lil-grebe.com for sign-in problems, connection errors, product results, or other service questions. This inbox is monitored by our team.
Help us find the issue
Include your gaisho username or account email, the assistant you are using, roughly when the issue happened and your time zone, and a short description of what you expected. If available, include the error message, request ID, or relevant product link.
Screenshots are optional. Remove unrelated conversation details and personal information before sending them. Never include passwords, access tokens, authentication codes, or payment-card details.
Sign-in and connection help
Sign in with the same gaisho account you used to connect gaisho. Use your username and gaisho password, or Continue with Google. If you have an existing email-and-password account, use that account's sign-in details. If an authorization has expired, reconnect from your assistant and complete sign-in again. For a temporary service error, wait briefly and try again. If the problem continues, email us with the error message.
To stop an application's access, open the gaisho console and revoke its connected authorization. You can also remove the plugin in your assistant. Signing out of the console alone does not revoke existing connections.
Privacy and account deletion
Email Support@lil-grebe.com to request access to, correction, export, or deletion of your personal information, or closure of your gaisho account. Our support team is responsible for these requests.
Include your gaisho username and tell us what you want us to do. If your account has an email address, send your request from it where possible. If your account has no email address, contact us from an address where you can receive our reply so we can arrange account-ownership verification. We may need to verify your identity, but will not ask you to email a password or sign-in code. We will explain any information that must be retained and respond within the period required by applicable law.
Disconnecting gaisho does not automatically delete historical records. Data held by ChatGPT, Google, or a retailer is managed separately by that provider. Read our Privacy Policy for details.
Product and order questions
For an incorrect price, specification, or seller result, send us the product link and the information that appears wrong. Prices, stock, coupons, and delivery costs can change; verify the final offer with the retailer before buying.
For order tracking, payment issues, cancellations, refunds, returns, or warranties, contact the retailer where you purchased the item. gaisho does not place orders or process payments.
About gaisho
gaisho is operated by LIL GREBE INC., 1111B S Governors Ave STE 40831, Dover, DE 19904, USA. The public plugin initially serves US shopping needs. See our Terms of Service and Privacy Policy.